Setting Up the Impromed Connection
The Impromed connection setup is simple, self-service, and takes only a few minutes to complete. Follow these easy steps:
In VetRec, navigate to the Integration page from the sidebar.
Find the Impromed icon and click the Setup button.
Click Get Started, then click Generate Installation Link. VetRec will generate a unique installation link for you.
Copy the provided installation link and open it directly on your Impromed server. Follow the simple prompts on your Impromed server until the installation completes. This step MUST be completed on the server hosting Impromed.
Verifying and Completing Your Impromed Connection
Return to VetRec's Integrations page.
Click Verify Connection to confirm everything is correctly configured and finalize the connection.
You will see a confirmation message saying "Connection successful!" once verification is complete.
If verification fails, double-check that the installation steps were fully completed and click Verify Connection again.
If you followed all the steps correctly, the Impromed card will display a "Connected" badge, and you should see a "Sync Impromed" button on your "All Visits" page.
Troubleshooting
If you encounter any issues:
Confirm the installation link was opened and fully completed on the Impromed server.
Ensure your Impromed server allows internet access to communicate with VetRec.
Contact VetRec support at [email protected] or via support chat for assistance.